Terms of Service
Welcome to Swatan Travel & Tours LLC. These Terms of Service govern your use of our online platform and the travel and tour services we provide. By accessing or using our services you agree to these terms. For questions, contact us at info@tourswatan.info. Our registered address: Suite 12, Building 134, Al Wasl Road, Jumeirah 1, Dubai, Dubai, 00000, United Arab Emirates. Last updated: 6 August 2025.
1. Acceptance of terms
By using this service you accept and agree to follow these Terms of Service. If you do not agree, do not use the platform or make bookings. We may modify these terms from time to time; updated terms are effective when posted. Continued use constitutes acceptance of the revised terms.
2. Eligibility and accounts
You must be legally capable of entering into contracts to use our services. When creating an account, provide accurate information and keep it up to date. You are responsible for safeguarding your account credentials and for all activities under your account. Notify us immediately at info@tourswatan.info if you suspect unauthorized use.
3. Bookings, payments and cancellations
Booking terms, prices, availability, and schedules are subject to change. When you make a booking, you agree to pay the fees shown. Payment processing is handled by third-party providers; you may be subject to their terms. Cancellation and refund policies vary by supplier and booking type. We will provide applicable cancellation rules at the time of booking. For assistance, contact info@tourswatan.info.
- Price quotes: prices shown on our platform are valid at the time of display but may change until the booking is confirmed.
- Cancellations: suppliers' cancellation rules apply. Refunds, when available, follow supplier policies and applicable processing times.
- Third-party services: many travel components are provided by independent suppliers; we act as an intermediary unless otherwise stated.
4. Use restrictions
You agree not to use the platform for unlawful activities or to violate these terms. Prohibited activities include:
- Impersonating others or providing false information.
- Interfering with platform security or other users' experience.
- Attempting to access restricted areas or reverse-engineering our systems.
5. Intellectual property
All content on the platform, including text, images, logos, and software, is owned or licensed by Swatan Travel & Tours LLC unless otherwise noted. You may use content for personal, non-commercial purposes only. Unauthorized use may violate intellectual property laws.
6. Disclaimers and limitation of liability
We strive to provide accurate information but do not guarantee completeness or suitability for a particular purpose. Travel arrangements involve risks (including delays, cancellations, or other events) that may be outside our control. To the fullest extent permitted by applicable law, Swatan Travel & Tours LLC disclaims all warranties and is not liable for indirect, special, incidental, or consequential damages arising from use of the platform or travel services.
In jurisdictions that do not allow limitation of liability, our liability will be limited to the maximum extent permitted by law.
7. Health, travel documents, and travel advisories
You are responsible for obtaining and carrying required travel documents, visas, vaccinations, and insurance. We may provide guidance, but you should verify requirements with relevant authorities and providers. We are not liable for your failure to obtain necessary documents or comply with local rules.
8. Changes and termination
We may suspend or terminate access to the platform for any user who breaches these terms or for operational reasons. We may also modify or discontinue features or services at our discretion. If you have outstanding bookings, termination does not relieve you of obligations for those bookings unless otherwise agreed.
9. Governing law and disputes
These terms do not constitute legal advice. Disputes will be handled in accordance with applicable law and established dispute-resolution procedures. If you have a complaint, please contact us at info@tourswatan.info so we can try to resolve it informally.
10. Contact information
For general inquiries, booking support, privacy requests, or other matters relating to these Terms of Service, contact:
Swatan Travel & Tours LLCSuite 12, Building 134, Al Wasl Road, Jumeirah 1
Dubai, Dubai, 00000
United Arab Emirates
Email: info@tourswatan.info
By using our platform and services you acknowledge that you have read and agree to these Terms of Service.